FAQ

Technical Support:

Discord

e-mail: [e-mail]

Sorry, your calling resources have been exhausted. If you want to continue using it, please order on the platform.

Insufficient API quota. If you have not purchased API quota, please refer to "Quick Start" and add the "x-iop-trial" configuration. If you have purchased API quota, please check the usage of API quota in the "Usage" page.

Sorry, your testing resources have been exhausted for this month and cannot be used anymore.

Insufficient trial quota. The "x-iop-trial" configuration is used in your call parameters. When this configuration is true, your trial quota will be consumed. If you have purchased API quota, please change the "x-iop-trial" configuration to false (that is, use the purchased API quota). You can check the remaining trial quota in the "Usage" page.

rate limit exceed

API QPS flow limit. Please reduce API concurrency and try again later.

source text [x] is empty

Input parameter exception. The xth element in the text list is empty. Please check the error code description of the corresponding API and check the input parameters.

image url error

Image URL address exception. Please check the input image URL to ensure that the image is accessible on the public network and the image resolution is within the range supported by the API (please refer to the corresponding API documentation).

content has sensitive data, please try other input

The text or image contains sensitive information. Please check the corresponding text or image. If it is a false alarm, please search for Aidge Product Consulting & Service Group DingTalk Group Number: 105455001046, join the group and contact us.

The request signature does not conform to platform standards

The sign signature verification failed. Please refer to "Quick Start" to check whether the sign generation method is correct. You can refer to the sample code.

The timestamp is invalid or malformed

The timestamp parameter is missing or illegal. Please refer to "Quick Start" to check whether the timestamp format is correct. You can refer to the sample code.

imageEditor translate error

Image processing failed. Please check the input image URL to ensure that the image is accessible on the public network and the image resolution is within the range supported by the API (please refer to the corresponding API documentation).

invalid input

The input parameter is abnormal. Please refer to the error code description of the corresponding API and check the input parameters.

The input parameter "xxx" that is mandatory for processing this request is not supplied

The "xxx" parameter is missing or in the wrong format. Please check the corresponding API documentation or sample code to check whether the "xxx" parameter is missing or in the correct format.

image size exceeds the limit

The image size exceeds the limit. Please check the error code description of the corresponding API and check the input parameters.

invalid image form

The image type is not supported. You can contact us with discord for support.